4.3.1.2 CC&B Manage Workstation Cashiering : CC&B Manage Workstation Cashiering Detailed Process Model Description
CC&B Manage Workstation Cashiering Detailed Process Model Description
This section provides a detailed description of the “CC&B Manage Workstation Cashiering” business process, including:
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1.0 Search for Valid Tender Control
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1.1 4.3.1.1 CC&B Manage Payments
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1.2 Search for Open Deposit Control
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1.3 Evaluate Existing Open Deposit Controls
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1.4 Populate and Review New Deposit Control Details
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1.5 Override Deposit Control Details
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1.6 Request Add Open Deposit Control
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1.7 Add Deposit Control
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1.8 Populate and Review New Tender Control Details
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1.9 Override Tender Control Details
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2.0 Request Add Open Tender Control
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2.1 Add Tender Control
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2.2 Populate and Request Add Turn In Details
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2.3 Add Turn In Details
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2.4 Evaluate, Review Deposit and Tender Controls
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2.5 Make Changes for Turn In Details
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2.6 Update Turn Ins Details
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2.7Approve Turn Ins
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2.8 Update Turn Ins to Approved
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2.9 Change Tender Control to Balancing in Progress
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3.0 Update Tender Control Status
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3.1 Count and Compare Tenders in Drawer to Tender Control
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3.2 Change Tender Control to Open
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3.3 Update Tender Control to Open
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3.4 Populate Denomination Information
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3.5 Add Denomination Information
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3.6 Populate Ending Balance for Each Type of Tender
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3.7 Request Add Payment for Over/Short Account
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3.8 Evaluate Ending Balance
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3.9 Request Change Ending Balances
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4.0 Update Ending Balances
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4.1 Request Change Tender Control to Balanced
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4.2 Update Tender Control to Balanced
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4.3 Review Tenders and Tender Controls
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4.4 Request Change Deposit Control to Balancing in Progress
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4.5 Update Deposit Control to Balancing in Progress
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4.6 Prepare and Request Add Bank Deposit
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4.7 Update Bank Deposit Information
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4.8 Receive Deposit
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4.9 Populate Ending Balance and Request Change Deposit Control to Balanced
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5.0 Update Deposit Control to Balanced
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5.1 Identify Payments in Error, Unfrozen, or Unbalanced
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5.2 Create Payment Exceptions
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5.3 Review and Evaluate Errors
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5.4 Resolve Payment Exception and Make Changes
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5.5 Update Data
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5.6 Request Complete To Do
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5.7 Complete To Do Entry
1.0 Search for Valid Tender Control
Reference: Manage Workstation Cashiering Process Model - Page 1 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: The CSR or Authorized User searches for an existing Tender Control. This is a previously opened Tender Control that is still available to accept further payments for the given user.
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